I have worked with some 500 agencies over the past three years and have asked the same basic questions using an exercise with Post-Its. The exercise is called Objectives, Barriers and Enablers. The three questions are: What are your … [Read more...]
Why Standard Management Consultants Don’t Help Digital Agencies
A lot of digital agency owners talk to me about their experiences with non-executive directors, management and business consultants and coaches. I am afraid that their customer experience is often a little underwhelming. Typical … [Read more...]
Do Digital Agencies Get Value from Their Consultants?
So, imagine the situation. Five budding agency entrepreneurs come together and decide to look for a new business venture. Maybe some have sold their agencies. Maybe some got stuck and simply got rid of their agencies, who … [Read more...]
Conversations With Agencies
Me Hi there, I‘ve got a client that I might like to refer to you. Agency Excellent. Tell me more… we love a good referral. Do you want a bung, sorry I mean some commission? Me No referral fee is required. To answer your … [Read more...]
Business Principles Taken From Improvisational Comedy
I was recently introduced to the three core principles of improv (or improvisational comedy) and they really resonated with how I do business. And my approach to life. These are too good to keep to myself. They are: Say “yes, … [Read more...]
What Factors Are Holding Back Your Agency Business?
In this interview Robert Craven highlights some of the barriers to creating a successful agency. Many thanks to Matt Dyment of Entourage for hosting and putting together some excellent questions. Join our network of digital agency … [Read more...]
My Ology
I am not a great fan of finite numbered lists, Five Dysfunctions, Six Thinking Habits, Seven Habits of Highly Effective, and so on. However, trying to summarise my approach to helping businesses I found that I had created a list. A list … [Read more...]
Strategy for Life and Business
There never seem to be enough hours in the day to take care of daily business and work towards your goals, let alone your life goals! The busier you are, the more you need a compass to keep you on track. You lead and manage … [Read more...]
So, Really, What is the Problem?
We’re all too keen to explain why we can’t do something. The sentence starts, “It failed because…” and you can complete the ending yourself: our people, our product, our systems, our skills, we knew it would, we felt it was wrong, they … [Read more...]
Grow Your Business by Design
Most businesses grow by accident. The owner gets up early, goes to bed late and somehow the whole thing comes together as it discovers which are the open doors to push against. Business growth by fluke (despite what the owners and … [Read more...]
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