'The customer is king.' Many agencies pay lip service to this mantra, but do they follow through with actions? In the words of Benjamin Franklin: "Well done is better than well said." Why? Because customer experience overtook price … [Read more...]
Peer-to-Peer Mastermind Experience Days from GYDA
Join Janusz and I for full and half-day taster sessions of GYDA Mastermind, our peer-to-peer learning program. LIVE MASTERMINDS + STRATEGY SESSIONS + PEER SUPPORT + COMMUNITY + RESOURCES = Impact in your agency = … [Read more...]