Here’s an update of case studies and stories about professional service firms.
Making Things Worse – Customer Service In Cornwall – dreadful hotel service shoots itself in foot
Launching A Business With A Cause – chocolate manufacturers on the up
Madecasse Chocolate – continued
Even Great New Businesses Need Marketing – Real Business article
Watching Sales Increase By 150% – an accountant can do it then so can you
Care Home Case Study – doubling net profit in 18 months –
How To Compete With The Big Fish – Care Home – in Real Business
Increasing Accountant Sales By 32% – does what it says on the tin
Posh Furniture Sales Up 50% in a recession –
Health Product Distributor Case Study – in Real Business
Two Stories – web designer and graphic artist – one happy; one sad
Bold Pay What You Want Restaurant Experiment – blog
Turning The Corner Out Of The Recession – creatives heading for failure
Three Case Studies From The World of Masterminds
Accountants don’t understand marketing – Daily Telegraph